AutoDM Documentation
Welcome to the comprehensive user guide and reference manual for AutoDM, a high-performance utility platform designed for Instagram and Facebook Messenger automation, comment moderation, audience loyalty gamification, and tracked campaign delivery.
AutoDM brings together automated direct messaging, AI-assisted comment moderation with Comment Guard, and high-converting audience engagement workflows, operating strictly in compliance with official Meta Graph API standards.
What Can You Do with AutoDM?
AutoDM bridges social media interactions directly into automated direct message conversations, brand protection, and sales funnels:
1. Comment & DM Automations
- Comment-to-DM: Send an automated private direct message and public comment reply whenever followers comment on your reels or feed posts.
- Story Replies & Mentions: Instantly greet or deliver resources when followers reply to your 24-hour stories or mention your handle.
- Visual Flow Canvas: Design multi-step decision trees with interactive Quick Reply options and branched product carousels.
- Follow Gate ("Follow to Unlock"): Verify that users follow your account before unlocking exclusive links or bonus materials.
- Follow-Up Reminders: Automatically re-engage leads within Meta's 24-hour window if they have not clicked your link or responded.
2. Message and Carousel Templates
- Rotating Variations: Define up to 5 variations per template to keep copy natural and prevent repetitive spam flags.
- Product Slider Carousels: Deliver swipeable multi-card product showcases with images, subtitles, prices, and direct CTA buttons directly inside Instagram Direct Messages.
- Rich Media: Deliver images, videos, authentic voice memos, and PDF documents.
- Time Routing: Configure active business hour windows, timezone schedules, and out-of-office fallback messages.
3. Comment Guard (AI Ad Protection)
- Safeguard your Facebook and Instagram ad spend by automatically detecting and hiding competitor link hijackers, false scam claims, price cynicism, and toxic comments.
- Powered by real-time AI classification models across safety categories (toxic remarks, spam links, hate speech, harassment) combined with custom keyword blacklists and adjustable sensitivity thresholds.
- Uses Meta's official comment hiding API: hidden comments remain visible only to the author and their friends, preventing retaliation while keeping your public ads pristine.
4. Fan Mode & Community Gamification
- Award points for comments, DMs, story replies, and link clicks.
- Build consecutive daily interaction streaks with bonus point incentives.
- Configure custom fan tiers with custom badge colors and VIP perks.
- Unlock milestone rewards (coupon codes, exclusive links) automatically in DMs.
- Publicly celebrate top community members using the social story graphic export tool.
5. Short Links & Campaign Attribution
- Generate branded
/l/:slugshort links with built-in UTM campaign tagging. - Download high-resolution QR codes for physical merchandise, packaging, and video overlays.
- Track total clicks, unique visitors, and referral sources in real time.
Quick Navigation
| Section | Description |
|---|---|
| Account Setup | Connect Instagram Professional and Facebook Page channels. |
| Automations Guide | Set up comment-to-DM, keyword triggers, and follow gates. |
| Visual Flow Canvas | Build multi-step decision trees and test with the phone simulator. |
| Inbound DM | Configure general inbox auto-responders. |
| Message Templates | Create DM variations, carousels, CTA buttons, and time schedules. |
| Comment Guard | Protect ad spend and moderate negative comments. |
| Fan Mode | Configure loyalty points, streaks, tiers, and leaderboards. |
| Short Links | Build UTM tracked links and generate QR codes. |
| Plans & Pricing | Compare Free Forever vs Creator Pro, quotas, and billing options. |
| Troubleshooting & Support | Review support email, Instagram triage, Meta policies, and FAQs. |